Shipping Policy

At AutoVixe, we ship all products FREE of charge. No hidden freight or delivery fees. Typical delivery time is 5–8 business days, depending on product availability, order size, and destination.

✅ Free Shipping — Always

All products ship FREE. There are no hidden freight costs, handling fees, or surprise delivery charges.

Want to know about our Returns Policy? Read more here.

Order Confirmation

After you place your order, you will receive an order confirmation email confirming that we received your purchase. Orders are reviewed for availability and scheduled for fulfillment. If an item is on backorder or unavailable, we will contact you by email before proceeding to discuss available options.

Order Shipment

Orders typically ship and deliver within 5–8 business days from the date of purchase. Transit time can vary depending on product size, destination, and carrier scheduling.

Shipping Method

Orders weighing 150 lbs or less ship via parcel carrier at no cost. Orders over 150 lbs ship via LTL (less-than-truckload) freight.

Delivery Information

Forklift / liftgate service is included for curbside delivery only. Customers are responsible for moving the equipment from the delivery location to the final installation area.

Order Status

To check the status of your order, please email us at contact@AutoVixe.com. Please allow up to 8 business days for delivery before requesting an update.

Damages

Please inspect your shipment upon delivery. If damage is visible, note it on the delivery receipt or refuse delivery. If delivery is accepted, take photos of any damage immediately.

For any shipping questions, contact AutoVixe at contact@AutoVixe.com.